Your order can take 1-2 business days to be processed. After that, you will receive a tracking number to track your order. It takes approximately 5-9 business days for the order to be delivered to you depending on your address. If you need further information, please refer to our Shipping Policy page or email us at info@cloudvitta.com.

As soon as your order has been dispatched. You will receive an email with a tracking number.

You can just enter your code on our tracking page or the courier's website to see the status of your order.

If it says that is unknown, just wait another 1-2 business days. Your order is still on the way. It's just that sometimes the system takes a little longer to update.

Yes, absolutely. We from Cloud Vitta are certain about the very high quality of our product. We offer a 30-day refund guarantee. Simply reach out to our customer support and the reason for the return. Shop confidently with us!

Yes, you can. Cloud Vitta's components are resistant to hot and cold water.

The return shipping costs are the customer's responsibility unless the return is due to a defective product or an error on our part.

No, you don't. Cloud Vitta provides you with everything you need.

A: Your Cloud Vitta filter goes with one cartridge, which is enough to last for 2 months.

Absolutely not. You'll take no more than one minute to install your Cloud Vitta.

You cannot see the difference with a TDS tester because Cloud Vitta not only reduces heavy minerals in your water but also uses calcium sulfite to infuse beneficial minerals.

With our universal fit, you can install your Cloud Vitta in any ½-inch connection. Kitchen, garden, and toilet for example.

Each cartridge has a capacity of 45500 liters of water. Equivalent to 2 - 3 months in a family of 4 people.

No. Cloud Vitta was not projected to change water PH.